Returns & Exchanges

At Mountain House, we want to ensure your outdoor gear and apparel fit perfectly for your next adventure. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing